Frequently Asked Questions FAQ Page

Frequently Asked Questions (FAQ)

Product Standards & Compliance

Do your products comply with Australian Safety Standards?

Yes. All of our Personal Protective Equipment (PPE), high-visibility workwear, height safety gear, and footwear meet or exceed the relevant AS/NZS (Australian/New Zealand Standards). We understand that compliance is critical for your workplace liability and employee safety, so we only stock reputable, fully certified brands.

How can I verify the compliance of a specific safety item?

Most of our products feature the compliance stamp or sewn-in tag indicating their specific standard (e.g., AS/NZS 4602.1 for Hi-Vis garments or AS 2210.3 for protective footwear). If you require a manufacturer’s data sheet or compliance certificate for your safety audit, please email our team at sales@safetysuppliessa.com.au.

Workwear & Footwear

How do I know what size to order for boots or apparel?

Because we supply a wide range of leading brands (including Steel Blue, Blundstone, Oliver, Syzmik, FXD, and Bisley), sizing can vary slightly between manufacturers.

  • We highly recommend checking the specific brand size guides listed on our product pages.

  • If you are local to South Australia, you are welcome to visit our trade showroom at 15 Sherriffs Road, Lonsdale to try items on for the perfect fit.

Do you offer custom branding or logo embroidery for workwear?

Yes, we do! We provide customisation services including high-quality embroidery and screen printing for corporate wear, hi-vis shirts, jackets, and vests. Please reach out to our team with your logo files and estimated quantities for a custom quote.

Specialised Equipment & Services

Do your height safety and rigging products come pre-certified?

All height safety equipment (harnesses, lanyards, and anchor points) leaves our facility compliant with manufacturing standards. However, please remember that under Australian law, height safety equipment must be inspected and recertified by a competent person every 6 months.

Can you supply custom site signage or traffic management signs?

Yes. Along with our standard multi-message signs, danger signs, and traffic control items, we can facilitate custom safety signage tailored to your site's specific hazards or branding.

Orders, Local Pickup & Shipping

Can I click-and-collect my order from your Lonsdale store?

Absolutely. If you prefer to skip the shipping times, simply select the local pickup option at checkout. Once your order is processed and ready at 15 Sherriffs Road, Lonsdale, SA, we will send you a notification email.

Do you supply bulk orders for large commercial contracts or civil sites?

Yes. We regularly service major contractors, civil crews, and local business proprietors with bulk safety gear. For bulk pricing tiers, trade accounts, or scheduled procurement, please call our office directly on 08 8387 8660.

Need more help?

If you have a specific question about a product line or bulk availability, drop into our Lonsdale branch or contact our customer support team directly at sales@safetysuppliessa.com.au.